We do not believe in
imposing anything greater than the smallest MOQ’s so that our clients can maintain
ultimate flexibility on their supply chain. Our MOQ’s are therefore only 100
bottles across an entire order.
At E-Liquid Wholesale we
do not charge for delivery - all our orders are despatched on a next day
service with no cost to the client.
Once we have an agreed
label design the lead time for order despatch is usually 3 working days. Larger
orders may require a little more time but this is agreed upon when orders like
this are placed.
Whilst we are confident
that you will be extremely satisfied with your order, if you are not totally
satisfied you may return your order within 7 days to receive a full refund.
There are now so many ways
for an e-liquid retailer to sell quality e-liquids; through a traditional shop,
e-commerce sites, online partners or a combination of all of these. For this
reason, we do not require that our clients have a physical shop.
To buy your e-liquids
from E-Liquid Wholesale we require that you own or represent a company. This is
to protect our clients from individuals who may attempt to purchase from us directly
for personal use.
At E-Liquid Wholesale we
greatly value face to face contact with our clients. This helps us to achieve a
greater understanding of our clients’ business, and assists us in offering options
and solutions to help our clients achieve their e-liquid expectations.
Yes, we understand that
sometimes it is more convenient for our clients to collect their order from our
Irlam premises. We can arrange this when your order is placed.
All our prices are displayed as a net figure
and are subject to VAT at 20%.
Orders can be placed
using our dedicated Excel order forms which we will send to you. Alternatively,
if it is easier you can also order by email or we can take your order over the phone.
We accept payments
through bank transfer or PayPal.
We are able to offer credit facilities after a
successful credit check.
Unfortunately, we do not
offer a drop shipping service.
Yes, we do offer FREE
delivery to Northern Ireland and ROI. Please note delivery to ROI is dependent
on current European legislation.
We offer a 3-day
turnaround on all but the largest of orders. Larger order lead times are agreed
when orders are placed.
At E-Liquid Wholesale we
take immense pride in our customer service levels, and we understand that you trust
us with your reputation. We treat every order with the same attention to detail
and deliver on all of our promises.
We currently hold a
total of 20+ ready to go brands of e-liquids which have been pre-approved for
Information on new products can be found on our website and as an E-Liquid Wholesale client you
will receive regular email updates on new products as they become available.
Our e-liquids contain
Vegetable Glycerine, Propylene Glycol, natural and artificial flavours and nicotine
All our liquids are
subjected to the same rigorous testing as is required for TPD compliance. All
non-TPD liquids are also randomly batch-tested to ensure product quality.
“Mg” relates to the
Nicotine content of a liquid (mg/ml) and “%” is an alternative method of
expressing this (e.g.: 18mg is 1.8% Nicotine).
Our standard nicotine containing
10ml liquids are 60% Propylene Glycol and 40% Vegetable Glycerine. Our high VG
10ml nicotine containing liquids are 70% Vegetable Glycerine and 30% Propylene
Glycol. Our Shortfills are 70% Vegetable Glycerine and 30% Propylene Glycol as
standard, but as manufacturers we are able to offer these in any ratio.
Although with all label
designs there are a number of elements that we need to include for TPD and CLP
compliance we do not use templates for label designs. All labels are bespoke
designed to keep your product and branding individual and memorable.
Apart from your own
distinctive label designs, you can change flavour names however you’d like. We
can also develop bespoke flavours as per your requirements.
The design of your label
will be a major factor in the appeal of your brand. Your label is the first
thing that your customers will see, so a poorly designed label can have a very
negative effect on customer perceptions and sales. With our years of experience
in designing eye-catching and dynamic labels we are here to offer you tips and
ideas on how to achieve the best possible shelf appeal for your brand.
This service is offered free
of charge. We will assist you at every stage of your branding and design - the
price/bottle is the only cost, and there are no hidden fees.
If you have an idea for
a specific flavour or even range of flavours that doesn’t exist yet, we can
create safe and high-quality concentrates in our flavour house. We are also
able to replicate flavours that may already exist but are difficult to obtain
in sufficient quantities or at a reasonable price.
We offer an extremely
cost-effective Contract Packing service which can be a very attractive option
for clients wishing to reduce costs. If you are interested, please contact us
and we’ll happily talk you through your options.
Our dedicated Co-Packing suite has been
specifically designed for both small batch and large volume orders.
For all our Co-packing operations we use NDA’s and advanced data encryption to keep any recipes a
closely guarded secret, ensuring your brand is not compromised in any way.
This is largely dependent
on quantities, but costs can be as low as under 20p/unit for the filling and
labelling of 50ml bottles.
Without exception, all
our e-liquids are prepared and bottled in a ISO Class 7 clean room environment.
This ensures the highest quality is maintained across our entire operation.
All our liquids are fully compliant with UK
law and are TPD-compliant.
Under CLP product
labelling regulations, 18mg strengths and above must display the Skull and
Crossbones pictogram as a warning to the consumer.
We do not charge any
fees for branding submissions with the MHRA for TPD compliance.
Since the introduction
of TPD (Tobacco Products Directive) any new e-liquids are required to be
comprehensively tested to ensure they meet the safety requirements detailed
within TPD.Tthis requirement is regulated by the MHRA (Medicines and Healthcare
Regulatory Agency). Since 2016 we have used Adact Medical Ltd (the leading
experts in compliance for the vaping industry). As a result of our
long-standing relationship with Adact, we have been able to negotiate
preferential rates for e-liquid testing for TPD compliance.
Since its introduction
in 2016, TPD has had an immensely positive effect on the e-liquid market,
ensuring a high level of safety, quality, regulation and compliance for all nicotine
containing e-liquids. It is extremely important to the e-liquid industry that
this standard is maintained. The UK Government quite rightly has no plans to
repeal or dilute this EU directive.
All of our e-liquids are
subject to the same testing as required by TPD to ensure maximum product safety.
We also conduct random testing to ensure that our high standards are maintained
ISO 9001:2015 is an
independent and globally recognised quality standard. Accreditation ensures
that a company adheres to the highest possible quality standards in all aspects
of their operation. In order to maintain accreditation the BSI (British Standards
Institute) audit our procedures on an annual basis. The accreditation stands as
independent testament to the fact that ELW Ltd adhere to the highest possible
quality standards at all times.